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CHRISTMAS FAQS

When coming along to The Glee for Christmas, we understand you may have lots of questions about the process. We have collected together some of the most common questions we get, with their answers here. Hopefully we cover it all, but you can always feel free to contact our box office for a chat with a human on 0871 472 0400.

What is a Glee Christmas Party?

A whole night of festive food, cheer & comedy. You will see a brilliant selection of comedians, you will have allocated seats & tables, and the option of a two or three course festive meal. After the show our resident DJ will kick off our after party which will keep you dancing into the night!

What happens when?

Birmingham

Our lovely Lounge bar is open from 5:30 pm for every Christmas party night, please join us for a quick drink before taking your seats.

For Christmas parties in our main auditorium, you will have pre-selected your seating time from the choices available when you booked.

It is essential that all members of your party arrive in good time to ensure food is served promptly, and you have a smooth start to the festive celebrations. 

If you have pre-ordered your drinks they will be waiting for you on your table. For larger orders we may split the order up to make sure you have enough room on your tables to eat, so some of your drinks may be delivered in the intervals we will take care of this automatically. You can ask the bar manager  for more information on arrival.

Your tables are reserved and our friendly staff will show your party to your seats at the allotted seating time.
For those who have chosen the three course option your sharing platters will be on your tables upon arrival.
Those who have chosen the two course option will be served shortly after your whole party take to their seats.  
You can choose your puddings on the night from a great seasonal selection in our pudding grotto.
Don't worry if you have some slow eaters they can collect their pudding during the first interval.

If you have show & after party only tickets, the doors will be open between 8:00 - 8:30pm.  Please arrive in good time as the box office closes before the start of the show (see your confirmation for times).

The bar in the auditorium will be open from the beginning of your evening until the show starts.  The show will be in three sections, the MC will introduce each act and each section will last about 30/35 minutes.There will be two intervals of about 20 minutes to get a drink and some fresh air.

The show will finish at approximately 11.00pm, when your after party will commence! Our DJ will be in the lounge bar or main auditorium (depending on the night) playing Christmas classics and current favourites late into the night.

Birmingham Studio Room

Please arrive with your whole group ready to check in at the specified times on the website and in your e-mail confirmation.
Seating in the studio is in theatre style rows and is unreserved. These events are very popular and usually sell out. If you want to sit together please arrive early and check-in as a party. We cannot guarantee that larger groups can all sit together, but checking-in as early as possible  will give you the best possible chance.
The bar will stay open until the show starts.

The show will be in three sections, the MC will introduce each act and each section will last about 30 minutes.
Their will be two intervals of about 15-20 minutes to get a drink and some fresh air.
Shows last just over 2 hours (approximate). For those who booked tickets for our early shows you are welcome to join us after the show in the Lounge bar. 
For those who have booked for the late shows your Christmas After Show Party will commence! Our DJ will be in the lounge bar or main auditorium (depending on the night) playing Christmas classics and current favourites late into the night.

Nottingham

Our beautiful Glee entrance bar is open from 5:30 pm for every Christmas party night, please join us for  drinks before checking in at your Chosen seating time.

For Christmas parties in our main room you will have pre-selected  the "seating time" from the choices available at the time of booking.
It is essential that all your party arrive in good time to ensure a smooth start to your celebrations. 
If you have pre-ordered your drinks they will all be waiting for you on you tables, apart from the cocktail jugs which will be brought to you. 

Your tables are reserved and our friendly staff will show your party to the seats at the time you selected when booking.
For those who choose the three course option the sharing platters will be on the tables upon arrival.
Those who choose the two course option will be served shortly after the whole party take their seats.  
You can choose your puddings on the night from a great seasonal choice on our Christmas grotto.

If you have "show & party only" tickets, the doors will be open between 8:00 - 8:30pm, please arrive in good time as the doors close at the start of the show. 

The bar will be open from the beginning of your evening until the show starts.

The show will be in three sections, the MC will introduce each act and each section will last about 30 minutes.
There will be two intervals of about 20 minutes to get a drink and some fresh air.

Shows will finish at approximately 11.00pm, when your "After Show Party" will commence!  Their will be Dj's in the Cafe bar or main room depending on the night, playing classic Christmas favorites and this years fattest tunes into the small hours.

If you have booked a ticket with food please note:
The Glee serve quality Christmas food, but we are not a restaurant able to serve food all night. 
There is only a narrow window of time to serve you and the hundreds of other customers who have ordered a two or three course meal before the show starts. 
We always aim to be as accommodating as possible, but arriving late or arriving with many missing from your party will compromise your food service. 
Traveling to any destination at this time of year will take longer than usual due to weather, traffic and parking conditions, please factor this into your journey time.We apologise in advance but without managing our food service in this way we could not serve everyone in time.
We therefore cannot stress enough how important it is that you and your whole party arrive in good time to take your seats at the time the party choose when booking.

Cardiff 

For Christmas parties your party will have chosen the "seating time" from the choices available at the time of booking.
It is essential that all your party check-in in good time to ensure a smooth start to your celebrations. 
If you have pre-ordered your drinks they will all be waiting for you on your tables apart from the cocktail jugs which will be brought to you. 

Tables are reserved, our friendly staff will show your party to their seats at the time you selected when booking.For those who choose the three course option the sharing platters will be on the tables upon arrival.
Those who choose the two course option will be served shortly after the whole party take their seats.  
You can choose your puddings on the night from a great seasonal choice at our Christmas grotto.

If you have show & party only tickets, the doors will be open between 8:00 - 8:30pm. Please arrive in good time as the doors close at the start of the show. 

The bar will be open from the beginning of your evening until the show starts 

The show will be in three sections, the MC will introduce each act and each section will last about 30 minutes.
There will be two intervals of about 20 minutes to get a drink and some fresh air.

Shows will finish at approximately 11.00pm, when your "After Show Party" will commence!  Their will be Dj's playing classic Christmas favorites and this years fattest tunes into night.

If you have booked a ticket with food please note:
The Glee serve quality Christmas food, but we are not a restaurant able to serve food all night. 
There is only a narrow window of time to serve you and the hundreds of other customers who have ordered a two or three course meal before the show starts. 
We always aim to be as accommodating as possible, but arriving late or arriving with many missing from your party will compromise   
your food service. 
Traveling to any destination at this time of year will take longer than usual due to weather, traffic and parking conditions, please factor this into your journey time.We apologise in advance but without managing our food service in this way we could not serve everyone in time.
We therefore cannot stress enough how important it is that you and your whole party arrive in good time to take your seats at the time the party choose when booking.

Oxford 

The funky front bar in the Bullingdon is open from 5pm, a great place for cocktails and drinks before checking in through the side entrance to the auditorium.

Please arrive with your whole group ready to check in at the specified times on the website and in your e-mail conformations.

Seating in the Bullingdon is theatre style in rows and unreserved.
These events are very popular, if you want to sit together please arrive early and as a party. it may not be possible to seat larger parties all together. 
The bar will be open from your arrival until the show starts.
The show will be in three sections, the MC will introduce each act and each section will last about 30 minutes.
There will be two intervals of about 20 minutes to get a drink and some fresh air.

Shows will finish at approximately 10pm, when you are welcome to join revelers in the front bar where Dj's will entertain until the early hours. 

What's the layout?

Our Nottingham, Cardiff and the Birmingham main auditoriums are set out with tables in front of each row of seats. These rows extend backwards from the stage in a theatre style. If you are coming to Cardiff, Nottingham or the main room in Birmingham your group will be allocated seats and tables together, which are yours for the night. Our lovely floor staff will show you to these seats when you arrive. 

If you are visiting our Oxford club, seating is unreserved so we suggest you arrive early if you want to be sat in a specific place or with a group of friends as seats are taken on a first come basis. 

If you are in our studio room for early shows or late shows in Birmingham, seating is unreserved so we suggest you arrive early if you want to be sat in a specific place or with a group of friends as seats are taken on a first come basis.

What are my payment options?

As with all of our shows, you can book immediately with a debit or credit card, with us taking full payment. At Christmas however, we can invoice large groups. If you are a group of 20 or more, we will require 50% deposit at the point of booking, with the remainder to be paid by 30th September. If you require an invoice as proof of payment, please ask at the point of booking, we’ll be happy to supply one.

We like to be flexible, so if you have any queries, simply get in touch via christmas@glee.co.uk

How many tickets can I book?

Glee is a great night out, whether you are a couple on the tiles, or a group of 200. The capacity’s the limit! If we’ve got the seats available, they’re yours for the taking.

Can I add extra tickets to my booking?

As long as we still have ticket availability for the show you require, then yes. Get in touch and we’ll take you through it, or go ahead and book those online, adding to your original booking. As with all bookings we highly recommend doing this as soon as is possible to avoid any disappointment.

Some people in my party aren't coming now. Can we get their ticket money converted to drinks or food?

Sorry no. If you have any drop-outs, please get in touch and we’ll see what we can do for you.

Do I have to have the food?

Not if you don’t want to, but we think you should - it’s tasty! If you wish to book tickets only, you may do so. We also have a ticket + 2 course meal option, and ticket + 3 course option. All prices are as advertised in the brochure & online.

I have allergies, help!

Please click here to download a full list of the allergens contained within our Christmas menu. If you would like to discuss anything further, please email christmas@glee.co.uk, or call us on 0871 472 0400.

Will I need to order my food selection in advance?

Yes please! We need to know what you want for your main course only, you can do this via your MYGLEE account, or by contacting the Christmas box office team. Our Christmas co-ordinator will be on hand throughout the whole process to help and give you a little reminder. Starters are served as a sharing platter to your table and dessert can be picked from the Grotto on the night.

When do you need my food choices by?

Anyone who books between now and September, we’d love you to return your food pre-order choices as soon as you can! However we will require your food order choices by 30th September at the latest please. For anyone booking after this date, we’ll be in touch, don’t you worry! If you wish to change your selection you can do so before this cut-off. After the cut-off it will be very difficult for us to make amendments. Please be aware Christmas is our busiest time, we therefore politely ask that you only make vital adjustments (ie, allergies) which must be made before the cut-off. If in doubt, contact the box office.

Is the regular menu available?

At Christmas we have a special menu full of festive treats for your tastebuds. The regular menu returns after the big day. You will need to purchase a food inclusive ticket to eat with us at a Christmas Party Night, as we won’t be serving any other items.

Can I get a bar tab?

We know big groups can be difficult to buy drinks for, so we are happy to set up a pre-paid bar tab for you via invoice. You can also set up a bar tab on the night of the show with a credit/debit card (we can’t accept American Express i’m afraid). To do this, simply ask for the bar manager who will create and manage the tab for you. Please be aware we may pre-authorise the payment, with a refund given back for the difference at the end of the night.

Can I have a discount?

We offer a 10% discount on all tickets and packages for Cardiff, Nottingham and Oxford until September 30th. To book with 10% until this time please contact the Box Office on 0871 472 0400.

Where are the details of my booking?

You can login to the MYGLEE section of the website at any time, to take a look at any current bookings you have with us. We will be keeping in touch with you all throughout the process of your Christmas Party booking, and most of our correspondence will be via email. Please save us to your email contacts, so we don’t get stuck in your spam filters!

I’m going to an early / late show in Birmingham, is there food served?

I’m afraid not. These shows will take place in our Studio Room. This is a lovely unallocated seated show, with theatre-style seating and no tables. Due to this, it’s comedy only, but there is a bar for all of your drinking needs.

Can we pre-order drinks?

Certainly! You can do this yourself online through MY GLEE once your booking is in. Please note we can’t take pre-orders for drinks in our Studio Room Birmingham (early or late show).

Where are my tickets?

We are a ticketless venue, it's less hassle for you, and saves a few trees. Once you have booked you will receive an email confirmation of your booking. This is for your own records, there's no need to print it, but do read it through. Upon arriving at the club, we just need the name you booked under, this will gain you entry. If you are unaware of who in your party organised the group, please give a company name.

Is there a dress code?

No, wear whatever you feel comfortable in. Some clothes are advised.

If you want to wear fancy dress, go for it, we don't have a problem with you looking a bit silly. However, you will be asked to remove anything that gets in the way of other customers' enjoyment of the show (eg, massive hats, flashing lights, noisy items).

Also feel free to do your Secret Santa presents opening early on, ideally before the food arrives. Please be aware our security staff may ask to see the contents of your wrapped gifts.

Can my friends join me after the comedy?

Go on then, it’s Christmas after all! Our after party is primarily for comedy customers, but we don’t mind if Karen from the office wants to pop along to join in with your company’s Christmas celebrations. All we ask is that you provide us with these names ahead of your visit so we can put them on an entry list for our security staff. As ever, we’ll need to see ID if they are lucky enough to look under 25!

Do you have a cloakroom?

We have a limited amount of cloakroom space in each venue. Please enquire with the staff on the night.

Can you recommend hotels / taxis / parking?

All of our venues are central and have good access to accommodation and transport.

Please take a look at our Venue Info page for further practical details.

Alternatively, a quick internet search using the venue postcode will provide options.

Birmingham: B5 4TD

Nottingham: NG1 7EH

Cardiff: CF10 5BZ

Oxford: OX4 1UE